Dec
7
2008
7
2008
SaaS transparency with SAManage Status Page
Today we are taking a step forward in transparency and making our service up-time data available online via the new SAManage Service Health Status. You can now visit the new status page and easily see our current service availability as well as up-time performance data from the past few months.
We have been using the highly recommended monitoring service from Pingdom to monitor our availability for quite some time now, and can now easily share that information with you. As SaaS is gaining main stream adoption we believe it is increasingly important for SaaS providers to share such data with potential customers who consider relying on SaaS services to further increase confidence in the provider’s service delivery capabilities.
The new SAManage Service Health Status Page shows up-time summary of our IT Asset Management service and more detailed performance information . Clicking on one of the months shows how the service performed in that month and any downtime period, it any.
Visit the new SAManage Status Page.
Related posts:
Share this article: 
Related Posts
View Comments + Add Comment
Leave a comment
What is SAManage?
Recent Posts
- SAManage Delivers Unparalleled SaaS Integrations
- Top Questions for Your SaaS Vendor #2: Data Retention and Ownership
- Five Tips for Desktop Inventory Management
- The Software License Compliance Loophole
- Top Questions for Your SaaS Vendor #1: Security
- Important ITAM and ITSM Industry Links: August, 2010
- A Day in the Life of an IT Procurement Manager
- The Cost of Upgrading to BMC Remedy v7
- SaaS ITSM ROI #5 – Minimized Internal Staffing Requirements
- Vendor Lock-In and Cloud Computing
Join our Facebook Page
Categories
- Asset Lifecycle Management (2)
- Asset Management (17)
- Best Practices (8)
- BMC Remedy (8)
- Cloud Computing (3)
- Competition (6)
- Content (1)
- Customer Success (9)
- Desktop Management (4)
- Discovery (2)
- eBook (4)
- Education (6)
- Enterprise Software (11)
- Features (16)
- Google Apps (4)
- Guest Articles (1)
- Help desk (15)
- how-to (6)
- Industry (4)
- Integration (8)
- IT Asset Disposal (4)
- IT Asset Management (31)
- IT Contract Management (2)
- IT Knowledge Management (1)
- IT Management (19)
- IT Service Catalog (2)
- IT Service Desk (23)
- IT Service Management (34)
- ITIL (11)
- License Compliance (7)
- License Management (10)
- Microsoft Intune (1)
- Microsoft SMS/SCCM (1)
- Mobile (1)
- Monitoring Systems (1)
- Network Management (1)
- Partners (7)
- Press Release (15)
- Product Announcements (5)
- Release Notes (58)
- Research (3)
- Risk Management (2)
- ROI (8)
- SaaS (36)
- Salesforce (3)
- SAS70 (1)
- Service (1)
- Single Sign-On (3)
- Software Asset Management (22)
- Software License Management (3)
- Software Trends (6)
- Tips (22)
- Uncategorized (6)
- User Guide (19)
- White Paper (6)
[...] their SLA is, and if all customers – or just their own tenants – can see it, at any time. SaaS Transparency is critical, as making availability statistics public help to hold the vendor accountable for [...]