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	<title>Comments on: Customizing your Help Desk</title>
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	<description>On-Demand IT Asset Management &#38; IT Service Management</description>
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		<title>By: Help Desk Tickets</title>
		<link>http://www.samanage.com/blog/2009/05/customizing-your-help-desk/comment-page-1/#comment-199</link>
		<dc:creator>Help Desk Tickets</dc:creator>
		<pubDate>Tue, 02 Jun 2009 07:30:00 +0000</pubDate>
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		<description>[...] This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing your Help Desk. [...]</description>
		<content:encoded><![CDATA[<p>[...] This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing your Help Desk. [...]</p>
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		<title>By: Help Desk Software end-user portal setup</title>
		<link>http://www.samanage.com/blog/2009/05/customizing-your-help-desk/comment-page-1/#comment-198</link>
		<dc:creator>Help Desk Software end-user portal setup</dc:creator>
		<pubDate>Tue, 02 Jun 2009 07:28:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.samanage.com/blog/?p=264#comment-198</guid>
		<description>[...] This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing your Help Desk. [...]</description>
		<content:encoded><![CDATA[<p>[...] This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing your Help Desk. [...]</p>
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