From the monthly archives: August 2009
This post is part of a series on using the SAManage help desk software. Other posts in the series include Introducing Your New Help Desk, Working with Tickets, Personalizing Your End-User Support Portal, and Continue Reading →
Gartner estimates that fewer than 25 percent of companies worldwide have implemented a formal IT asset management (ITAM) strategy. If your company is one of those without a solid ITAM plan, or you feel that your legacy tool is not providing the value you expect, then this post – which will discuss why today’s new [...]
Continue Reading →Customer Success: Danfoss Turbocor Gets Smarter with SAManage
“SAManage offers me all the functionality I had with eSMART as well as additional capabilities such as risk management and an integrated helpdesk.” Clayton Tew, IT Manager
Danfoss Turbocor manufactures industrial grade air conditioning compressors designed for the heating, ventilation, air conditioning and refrigeration [...]
Continue Reading →Technology vendors continue their race to innovate. And businesses are increasingly willing to invest heavily in the latest solutions in order to achieve a competitive edge. As a result, organizations of all sizes are retiring their IT assets at a faster pace than ever before. That’s why IT asset disposition (ITAD) has become a core [...]
Continue Reading →The SAManage inventory agent just completed a lab test and is confirmed to be working well with the new Windows 7 operating system.
As our customers are considering their migration path to the new Windows 7 operating system, it is important for us to provide the smoothest migration process and verify that SAManage is ready [...]
Continue Reading →The latest addition to the SAManage IT Management suite is a better and faster search engine. The new search feature includes the ability to group search results by different asset types, as well as the ability to display related information for each asset directly in the search results page. We have also made it [...]
Continue Reading →Once you’ve signed up for your SAManage account, the next step is to see how intuitive and easy-to-use it is by deploying our on-demand IT asset management system throughout your network environment. In an effort to help you do so as quickly and easily as [...]
Continue Reading →Windows 7 will be available on October 22nd, and many companies want to immediately take advantage of the many enhancements and new features it will offer, such as more intuitive taskbars, improved device management, and a more powerful search facility for files. With an IT asset management system in place, you can more effectively [...]
Continue Reading →Customer Success: EF&I Saves Time with SAManage
“SAManage makes my job much easier. I expect it will be saving me as much as two days a week.”
EF&I Service Corporation is a premiere service provider to the telecommunication industry. For over 25 years, the company has been providing end-to-end services that [...]
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