Sep
8
2009

Customer Success: The Mosaic Company Gains Asset Visibility with SAManage

Mosaic Company Gains Asset Visibility with SAManage

the mosaic company

The Mosaic Company provides specialized training and consulting services that help clients maximize the results of organizational change, facilitate the adoption of new technology, and optimize overall business performance. For over thirteen years, the company has been aiding some of the most respected names in the utilities, oil and gas, and technology sectors.

“What really intrigued me about SAManage was its ability to compensate for my lack of asset visibility.” Rob Price, Director of IT

The IT department at the Mosaic Company is faced with the challenge of supporting numerous consultants spread over multiple locations. With limited visibility to remote assets, projects such as upgrading to a new version of Office, for example, were rather difficult to plan without an up-to-date picture of what was currently installed. Even simple tasks such as keeping track of inventory became extremely time consuming.

“Before I had SAManage, my system consisted of various spreadsheets. Whenever I needed to gather information for an inventory, I would have to send out an email and wait for people to respond. This was not only a hassle because people took a long time to respond, but there were also various risks involved with this manual procedure, such as the reliability of the information I was receiving from the employees,” explains Rob Price.

Read the complete report: Mosaic Company Gains Asset Visibility with SAManage