From the monthly archives: October 2009

Companies dealing with unallocated computers (PCs they own, but are not currently in use) often find themselves struggling to administer these important assets.  Unallocated computers can exist for a variety of reasons.  For example, when staff members leave a firm, their computers may be put into storage until replacement employees are hired.  Or, a business may [...]

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No matter what size your company may be, your technology assets play a crucial role in facilitating the kind of productivity and agility you need to sustain a competitive advantage.  That’s why even the smallest businesses can benefit from powerful, innovative cloud-based IT management services.  These robust applications can help organizations of all types and [...]

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Our powerful Help Desk software, which is fully integrated with our IT asset management system, offers a wide array of benefits, helping support teams to dramatically enhance the way they track and manage tickets and support requests from the time they are opened, until they are resolved.

But, did you know that our [...]

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Manual IT asset management processes are highly error-prone, causing significant mistakes and inconsistencies in the way PCs, servers, and other technology components are logged and tracked.  One of the most frequent errors is duplicate assets – when the same component is counted two or more times within a company’s IT inventory.

In this post, we will investigate why asset [...]

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SAManage Partners with Jamcracker to Offer On-Demand Business Applications to Communication Services Providers and Resellers SAManage IT Management Suite to be provided through Jamcracker’s Services Delivery Network

SEATTLE, WA, October 20, 2009 — SAManage, a leading provider of on-demand IT Management tools, and Jamcracker, [...]

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Today, we’re adding a new feature – computer assignment rules – to help you more easily correlate assets to sites and departments. These new computer assignment rules will allow you to automate how computers will be assigned to sites and/or departments, based on the domain they belong to, an IP address range, or the prefix in [...]

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According to Goldman Sachs, US companies spend more than $25 billion each year managing their business contracts.  And while all contracts are important, many experts will argue that IT contracts are, by far, the most critical, and must be tracked and administered in the most efficient and effective manner possible.

IT contracts come in many [...]

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IT management isn’t what it used to be.  Gone are the days when an IT manager’s success was measured by the size of the network he was responsible for.  Today, the effectiveness of an IT manager is dependent on their ability to demonstrate clear and tangible return on investment (ROI) from the infrastructures they [...]

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We’re excited to announce the release of our enhanced Mac agent including a new installer that makes it a lot easier to deploy SAManage’s SaaS IT Asset Management service on Macs and effectively manage the inventory of your Mac computers. The Mac agent deployment is now completely wizard driven and can [...]

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Multi-tenant SaaS architectures are becoming more and more prominently used among SaaS providers.  In a multi-tenant environment, all clients and their users consume the service from the same technology platform, sharing all components in the technology stack including the data model, servers, and database layers.

In our experience, the benefits of using a multi-tenant architecture translates [...]

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