New: Create Your Own Reports and Views
Posted in Product Announcements, Release Notes on December 28th, 2009 by SAManage – Be the first to commentToday, in response to frequent requests from our users, we are launching a complete revamp of the system’s views and reports. The new reporting capabilities will allow you to:
- Create new reports in each part of the service (inventory, contracts, help desk and all other areas)
- Use multiple criteria and filters within each report (for example, you can report on only those laptops running Windows XP in the New York site)
- Modify, delete, and rename reports, or organize them based on your specific preferences
- Select a default report for each section of the service (for example, make “my active and overdue tickets” the default report in the help desk area)
These new and improved reports empower users with greater functionality and control than ever before, allow them to access and analyze important information about your assets in an almost unlimited number of ways. For example, they can rapidly build and execute custom queries, filter and sort the information contained within reports, and much more. This enables them to more efficiently and effectively manage your assets, and makes it easier for them to uncover the important patterns and trends that impact the performance and value of your technology environment.
Each report can be saved and exported to a variety of common formats including CSV, PDF, HTML, or RSS/atom feed. So, users can email reports to peers, import them into other applications, save them for future reference, or print and distribute them.
In addition to the expanded reporting capabilities, we have redesigned parts of the user interface to better support these new features, and to make it easier to navigate through and locate critical asset-related information. As always, your feedback and ideas help us to make continuous enhancements to our system, so please let us know what you think and what further improvements you’d like to see.










