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"Best Practices"
Let me tell you… I love tags! Being the somewhat-disorganized-programmer-type© that I am, anything that helps bring order into the chaos is Aces in my book. It’s one of the things that pushed my transition to Gmail for example – I have 5 different POP3 accounts all being synchronized into my Gmail account, but [...]
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OK… so you’ve installed the SAManage agents and created your sites and departments and rules and stuff… it’s time to kick your ITAM Rollout Plan up a notch and give your users access to the SAManage IT Asset Management solution. SAManage allows you to manage your users and specify who has [...]
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Capturing information about your software licenses (i.e. proof of ownership, quantity purchased, contract terms, etc.), and storing it in a way that makes it easy to locate and track, is an important process for any company. Those businesses that don’t properly organize software licenses put themselves at great risk [...]
Continue Reading →When implementing new solutions, there are many benefits to the software-as-a-service (SaaS) deployment model. But, one of the key reasons why on-demand or SaaS systems are superior to their on-premise counterparts is their ability to improve collaboration and information sharing across an entire business.
The SaaS approach makes it easy for multiple users within [...]
Continue Reading →When it comes to IT asset management (ITAM), there are two approaches you can take. There’s reactive IT asset management, where issues are discovered and handled after they have already occurred – a virus that is located and removed after it has damaged systems, software licenses that are reconciled with contracts after [...]
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The guys at Workday posted a great article on the 10 critical requirements for cloud applications and really nailed down the top requirements every “true SaaS” vendors should meet. My favorites:
True Multi-tenancy. Multi-tenancy is the only proven SaaS delivery architecture that eliminates many of the problems created by the traditional software licensing [...]
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When it comes to managing technology assets, more and more companies are starting to “think outside the box”, and have come to realize that they need to track more than just the basics – hardware, software, handheld appliances, peripherals, etc. In fact, many of our clients have begun leveraging the SAManage IT asset management [...]
Continue Reading →Today’s support teams are busier than ever before, as technology environments become more and more complex. At the same time, they are under increasing pressure to deliver improved service to end users, in spite of their hectic workloads.
Tracking time spent on support incidents can be a highly effective way for them to [...]
Continue Reading →Manual IT asset management processes are highly error-prone, causing significant mistakes and inconsistencies in the way PCs, servers, and other technology components are logged and tracked. One of the most frequent errors is duplicate assets – when the same component is counted two or more times within a company’s IT inventory.
In this post, we will investigate why asset [...]
Continue Reading →Once you’ve signed up for your SAManage account, the next step is to see how intuitive and easy-to-use it is by deploying our on-demand IT asset management system throughout your network environment. In an effort to help you do so as quickly and easily as [...]
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