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"Customer Success"
The business value that we are getting from our SAManage Service Desk implementation is impressive. Chris Pharis, Technical Support at Musslewhite
Background
Musslewhite was founded in 1937 on a foundation of integrity, reliability and superior customer service. This core value is still deeply ingrained in the company culture today. Headquartered in Levelland, [...]
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Raleigh Police Department IT Team — Really Doing More with Less!
“SAManage has delivered all that they promised. We are very pleased with our decision.“
Lawrence Cullipher, IT Director, City of Raleigh Police Department
Background
The Raleigh, NC Police Department (RPD) services six Police Districts covering over 140 square miles. The goal of the [...]
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Background
Groupon Russia is a subsidiary of Groupon, the world leader in group coupons and discounted gift certificates. Groupon features a daily deal on the best stuff to do, see, eat, and buy in 175 North American markets and 43 countries. Headquartered in Chicago, Groupon has over 7,000 employees.
Challenges
The Groupon Russia IT [...]
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Clayton Tew, IT Manager, Danfoss Turbocor
“SAManage offers me all the functionality I had with eSMART as well as additional capabilities such as risk management and an integrated helpdesk.”
“The main thing that attracts me to Software-as-a-Service is that upgrades are incorporated as part of the service. With conventional software, upgrades would require not only [...]
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Erik Leene, co-founder, Kadenza:
“We are confident that SAManage will give us a greater understanding of our IT asset management activities, making them more efficient and more accurate than ever before.
Thom Holcomb, Director of IT, United Auto Delivery and Recovery:
“We knew that what we had simply wasn’t meeting our [...]
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Kadenza Gets “Clued In” To Its Assets and Licenses with SAManage
BACKGROUND
Kadenza is a Netherlands-based provider of Enterprise Intelligence solutions. Companies of all types and sizes rely on Kadenza to help them leverage their corporate information more strategically to measure, control, and improve core operations. By helping them link the use of [...]
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BACKGROUND
For more than 30 years, United Auto Delivery and Recovery (UADR) has been a leader in the repossession and remarketing industry. The company has been serving clients in TN, AL, KY, MS, AR, MO, CO, and GA since 1974.
According to Director of IT Thom Holcomb, the lifecycle of the company’s PC and [...]
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TriTek Solutions Combats Risk, Ensures Compliance with SAManage
BACKGROUND
TriTek Solutions designs and delivers customized applications, utilities, and services for enterprise content management (ECM). Its award-winning products help clients enhance productivity and solve a wide array of business problems.
Although TriTek had a large number of diverse, geographically-dispersed technology assets, it [...]
Continue Reading →Contra Costa case study: Spicing up Inventory Management
The Contra Costa ARC is a non-profit organization committed to enhancing and enriching the lives of adults and children with developmental disabilities. With more than 350 staff members serving over 1,000 customers, the agency provides both services and advocacy to promote personal independence and self-sufficiency.
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Our commitment to helping our customers succeed is what sets SAManage apart from other software vendors. We pride ourselves on our ability to offer powerful, feature-rich IT management tools that deliver significant, tangible benefits and helps our customers better manage and control their IT.
Each and every day, companies just like yours are realizing [...]
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