Currently viewing the category: "Features"

The last feature we are introducing in 2011 is custom fields, the ability to add your own fields to the different modules across the application.

Custom fields allows you to further tailor SAManage  to your needs and internal processes and provides greater flexibility when using the service.

To get started, select setup -> [...]

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SAManage is a premier provider of SaaS-based IT asset and service management software that help organizations better control their IT inventory and deliver a superior IT service to their employees. .

To install the widget, please follow the steps below.

Locating the widget directory

1) Navigate to your “Settings” tab and click on “Extensions”.

[...]

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SAManage product designers and engineers have been especially busy lately adding a ton of new additions and improvements to our suite of SaaS based ITAM/ITSM solutions. So busy, in fact, that some of our customers  (and some of us) are having a little trouble keeping track of it all. With that in mind, here are [...]

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Are monitors, desks, and chairs all over your IT department covered in Post-it Notes (of either the paper-and-ink or virtual variety) reminding you to tackle various service and maintenance tasks? Are said Post-its arranged in geological strata, many of them dating to before you – or anyone you know – actually worked in the IT [...]

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Today we are excited to launch the new dashboard, with ability to personalize and add / remove widgets showing more information about your IT assets, contracts and help desk tickets. The dashboard provides a real-time snapshot of your assets and key indicators for your account:

Personalize your dashboard by clicking the Personalize [...]

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This week’s addition is the ability to make mass changes on assets, tickets, and contract properties. With the new feature you can select a group of computers and assign them to a site, attach to a computer lease contract or a service/repair agreement, or select a group of tickets and assign them to [...]

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Today, we’re adding a new feature – computer assignment rules – to help you more easily correlate assets to sites and departments. These new computer assignment rules will allow you to automate how computers will be assigned to sites and/or departments, based on the domain they belong to, an IP address range, or the prefix in [...]

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Now you can get updates on changes to your assets, inventory, help desk tickets or new risks in your account using the new RSS feeds feature. Each module (such as Inventory, Contracts, Risks and Helpdesk) fully supports output via RSS feeds to make it easy on you to take your information and use it in [...]

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The latest addition to the SAManage IT Management suite is a better and faster search engine. The new search feature includes the ability to group search results by different asset types, as well as the ability to display related information for each asset directly in the search results page.  We have also made it [...]

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Here at SAManage, we are constantly striving to make it easier for you to manage your IT assets. This week’s upgrade provides new ways to better control your hardware inventory, and features that will enhance the way you manage risks within your technology infrastructure.

We’ve added:

Unauthorized Software alerts [...]

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