One of our sales guys asked why we can’t just put a model in a bikini on our website. Sure that may reduce the bounce rate, but that doesn’t translate into more customers.
From the very beginning, we opted for “design” over Danica (no offense).
The merits to great design can be traced back to [...]
Continue Reading →Jonathan Feldman, writing in the CIO Insider section of Information Week, has challenged Enterprise Application vendors suggesting that customers appeal to their vendors to more quickly embrace the cloud (“Cloud Plans: An Open Letter to Enterprise Application Vendors”). In the article, Mr. Feldman [...]
Continue Reading →The Mac has become a fixture in many organizations, large and small. In a recent report by Needham & Co. analyst Charlie Wolf, it was reported that the Mac has achieved its largest market share in 15 years. In the consumer space, the Mac enjoyed growth of 24.6 [...]
Continue Reading →Justin James at TechRepublic reviewed five service desk tools, and guess who came in #1 ?
It lets you create customized workflows, and it provides a help desk portal for your end users. The pricing is competitive with other SaaS options, including an attractively priced small business option.
Thanks for the kind word Justin! Continue Reading →
NetSuite’s earnings sparked a round of commentary by prominent commentators. From Dennis Howlett at Constellation we saw:
“Netsuite’s earnings fire a warning shot to the incumbents.”
Arik Hesseldahl of the Wall Street Journal’s All Things Digital said:
Isn’t it sad to watch the demise of what was once a technology icon? Isn’t it ironic that Kodak is having a fire sale of its patent treasure chest in a last minute effort to avoid bankruptcy? From the Wall Street Journal:
The one-time blue chip suffered with the transition to digital cameras and [...]
Continue Reading →In a recent discussion regarding SaaS meta-data and the potential for using it to provide benchmarking solutions to customers of multi-tenant services, Liz Herbert, an analyst with Forrester Research in Cambridge, Mass., said “That’s where SaaS has a huge advantage.”
What is the background and why is this so important? SaaS has moved through two [...]
Continue Reading →Barney Beal of Techtarget had a great post on Is benchmarking data the next big step for SaaS:
SaaS companies – and their users – are uniquely positioned to turn customers’ aggregate data into a real business advantage.
SaaS benchmarking (aka analytics-as-a-service) enables users to view and compare their performance against similar users of the [...]
Continue Reading →Strong words from the 26-year old founder of Box.net! In a wide-ranging interview with Matt Rosof (http://www.businessinsider.com/author/matt-rosoff) of Silicon Valley Insider (http://www.businessinsider.com/), Levie spoke about how he took box.net from startup to enterprise market disrupter in just over five years.
Rosof summarizes the ascent of Box.net:
About three years in, he looked [...]
Continue Reading →The guys at Workday posted a great article on the 10 critical requirements for cloud applications and really nailed down the top requirements every “true SaaS” vendors should meet. My favorites:
True Multi-tenancy. Multi-tenancy is the only proven SaaS delivery architecture that eliminates many of the problems created by the traditional software licensing [...]
Continue Reading →What is SAManage?
SAManage provides SaaS-based IT management software that helps enterprises control their IT assets and deliver a better IT service.
This blog is where we share the latest with SAManage, and bring you articles on IT Management topics.
Recent Posts
- Modern SaaS IT Service Desk can help reduce support costs
- Cloud-based IT Service Desk is the future
- New: Customer Satisfaction Surveys
- New: Free LDAP/Active Directory Integration and Single-Sign-On
- PR: Schools Embrace the Cloud to Better Manage Their Technology Assets
- Design sells as well as Danica Patrick
- Customization in Single-Tenant vs. Multi-Tenant SaaS Architectures
- Customer Success: The Tennessee Department of ECD – “We Love our SAManage!”
- Enterprise Application Vendors Challenged by Information Week to Quickly Embrace the Cloud – Is this Really Feasible?
- SAManage Introduces “Love Your Assets” Offer to Zendesk Users
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