Hi, I’m Joe, and I’m the IT procurement manager at a global advertising firm. When the IT team or end users want new hardware, software, or services from external vendors, they come to me. I acquire the solutions they need, and work with the various providers we procure those systems from. There was a time when doing my job was quite difficult. I had to use spreadsheets, Word documents, even post-it notes scattered across my [...]

My name is Mark, and I am an IT administrator at a large enterprise that manufactures and distributes medical supplies. A few months ago, my company deployed a new, integrated, SaaS-based  IT asset management (ITAM) and IT service management (ITSM) environment from SAManage to help better manage our asset inventory and IT service. Since I’ve been using the solution, my job has become so much easier, and my team and I have been so much [...]

At SAManage, we understand the importance of empowering our clients to leverage their existing infrastructure investments. That’s why our IT asset management (ITAM) solutions are designed from the ground up to provide comprehensive, flexible support for a wide array of on-premise discovery tools. Out-of-the-Box Discovery Solution For those companies without an on-premise discovery solution in place, we offer “out-of-the-box” agent-based discovery functionality that can help them to quickly and accurately capture the details of their [...]

The cloud is transforming the way companies operate and manage their IT infrastructures. Many organizations are offloading parts of their IT infrastructure to the cloud, as technology architectures have expanded far beyond traditional data center walls to embrace the power of cloud computing. Private and Public Clouds In fact, there are now many private and public clouds available, such as Amazon EC2, Azure, and Google App Engine, where companies can efficiently and economically host various [...]

The number of remote or “on the go” workers is rising sharply.  As a result, more and more iPhones, blackberry, androids and now the new iPads, and other mobile assets are finding their way into corporate technology environments. A recent survey conducted by Forrester Research shows that close to 22 percent of enterprise employees currently fall into the category of “mobile information workers”, using a variety of handheld devices to support their day-to-day activities.  Additionally, [...]

A new white paper is available through our partner Servoterra, a leading provider of SaaS-based IT Asset Disposal solutions. This white paper provides an overview of the synergies between IT Asset Disposal and IT Asset Management. Online IT asset management (ITAM) by SAManage is a proactive approach to managing assets and monitoring changes to these assets throughout their life-cycle. The same proactive approach to maximizing ROI and capital expenditure is now extended to IT asset disposal (ITAD) through the [...]

The implementation of “virtual” infrastructures is rapidly increasing in popularity, due to the many benefits they offer.  Virtual environments can deliver significant increases in productivity and performance, freeing companies from the limitations and burdens of physical computers.  For example, unlike standard servers, virtual servers can run multiple applications or operating systems simultaneously. In addition to enhancing the efficiency and reliability of technology systems, virtualization can also reduce the costs associated with setting up and maintaining [...]

The current financial crisis is forcing more and more companies to continue to tighten their belts, and slash their IT budgets.  As a result, they are indefinitely delaying the purchase of new servers, PC, and printers to replace outdated or antiquated equipment.  In fact, some analysts estimate poor economic conditions have already pushed back the purchase of more than one million servers, with an additional two million planned server acquisitions to be put on hold [...]

We are off to a great start in 2010, and we’re very excited about what we have planned for the year ahead. We wanted to share some of the things we’ve been working on recently.  We’re really looking forward to launching these updates, and we hope you will be too: IT Asset Management Software Metering. Many users have asked us to add this capability.  We’re planning on releasing an updated agent with software metering capabilities shortly. You’ll [...]

Companies who use manual processes to manage their IT assets are often plagued by numerous errors and mistakes in their inventory.  And one of the problems that occurs most frequently is duplicate computers – those PCs, servers, and other systems that are accounted for more than once. How do duplicate computers get created in your inventory?  And, how should you deal with duplicate assets? Changes to a business. Expansion and downsizing, as well as adjustments to [...]