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Your company’s IT service desk should also focus on prevention of problems by identifying risks and addressing them. Here are 5 risks that your company can’t afford to ignore.Continue Reading →
As mentioned in a previous post, the FedITAM Framework is the GSA’s answer to the burden of cost-effective IT asset management in an increasingly complex and fragmented public sector IT environment. Over the next few weeks, we’ll take a closer look at each of the six process areas addressed [...]Continue Reading →
On October 6, 2009 By Jodi
Several new types of risks have been added into SAManage, to help you more proactively oversee your IT Asset Management tasks:
Expiring Contracts - A risk entry will show users which contracts have expired, and when. Past Due Tickets – A new risk will notify the user when a ticket is past its due date. Computers Not Reporting [...]Continue Reading →
SAManageSaaS IT Asset & IT Service management tools that allows companies to offer a better IT service. Learn more about SaaS IT Management.
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