Several new types of risks have been added into SAManage, to help you more proactively oversee your IT Asset Management tasks: Expiring Contracts - A risk entry will show users which contracts have expired, and when. Past Due Tickets – A new risk will notify the user when a ticket is past its due date. Computers Not Reporting – When computers have not reported for more than a week, a new risk will be dynamically added, reminding the user that some assets have gone [...]

Managing your IT risks is a tough job. To make it a little easier on you, we added a new way for you to alert your users on new risks detected on their computers, and request an immediate action to resolve the risk. To use the new feature, navigate to the Risks section and browse the list of active risks across your network. You’ll notice a new action for “Send Email” next to each active risk:   When clicking on the [...]