- IT Asset Management
- IT Service Management
Currently viewing the category: "Tips"
On April 23, 2013 By Tal Nizani
Every organization has employee turnover and making sure your data isn’t available to those who have left is always important. In Samanage, there is a simple way to protect your data from unauthorized access without deleting the user.Continue Reading →
On October 12, 2011 By Tal Nizani
Let me tell you… I love tags! Being the somewhat-disorganized-programmer-type© that I am, anything that helps bring order into the chaos is Aces in my book. It’s one of the things that pushed my transition to Gmail for example – I have 5 different POP3 accounts all being synchronized into my Gmail account, but [...]Continue Reading →
On August 26, 2011 By SAManage
When implementing new solutions, there are many benefits to the software-as-a-service (SaaS) deployment model. But, one of the key reasons why on-demand or SaaS systems are superior to their on-premise counterparts is their ability to improve collaboration and information sharing across an entire business.
The SaaS approach makes it easy for multiple users within [...]Continue Reading →
On April 26, 2011 By Oz Merchant
Are monitors, desks, and chairs all over your IT department covered in Post-it Notes (of either the paper-and-ink or virtual variety) reminding you to tackle various service and maintenance tasks? Are said Post-its arranged in geological strata, many of them dating to before you – or anyone you know – actually worked in the IT [...]Continue Reading →
Often, during the course of typical IT asset management activities, you will be required to locate the oldest assets, or assets that were purchased a certain number of years ago. For example, you may be embarking on a hardware refresh project. In this case, you would need to determine which assets may be running on outdated servers, identify their [...]Continue Reading →
On July 29, 2010 By Oz Merchant
When it comes to managing technology assets, more and more companies are starting to “think outside the box”, and have come to realize that they need to track more than just the basics – hardware, software, handheld appliances, peripherals, etc. In fact, many of our clients have begun leveraging the SAManage IT asset management [...]Continue Reading →
Our new IT Service Desk provides more rapid and open communication between incident submitters and the staff that support them. Now, IT professionals and end users can collaborate on problems and issues, sharing information instantly to allow for more accurate diagnosis, improve handling, and accelerate resolution. The new SAManage IT Service Management solution provides:
[...]Continue Reading →
Your IT Service Desk includes a variety of new functionality aimed at increasing the productivity and effectiveness of your support processes.
One such feature is the ability to turn existing solutions in your Knowledge Base into auto-replies (email templates) that can be sent to incident submitters when certain [...]Continue Reading →
Our new IT Service Desk delivers dynamic tagging capabilities, to help you better categorize and organize incidents, so they can be rapidly located and reviewed whenever needed.
How Tagging Works
All incidents, problems, changes and solutions are automatically scanned in the background. Important key words and phrases, those which best describe [...]Continue Reading →
SAManageSaaS IT Asset & IT Service management tools that allows companies to offer a better IT service. Learn more about SaaS IT Management.
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