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One of our users recently shared this valuable tip with us – a great way to continuously track changes to assets using the custom search feature.

To monitor changes to assets via custom search, just follow these steps:

Search for the asset or software you are interested in tracking - for example, “Skype” When your search [...]

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Companies dealing with unallocated computers (PCs they own, but are not currently in use) often find themselves struggling to administer these important assets.  Unallocated computers can exist for a variety of reasons.  For example, when staff members leave a firm, their computers may be put into storage until replacement employees are hired.  Or, a business may [...]

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Windows 7 will be available on October 22nd, and many companies want to immediately take advantage of the many enhancements and new features it will offer, such as more intuitive taskbars, improved device management, and a more powerful search facility for files.  With an IT asset management system in place, you can more effectively [...]

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In order for IT asset management to be effective, the identification and tracking of key components must be performed frequently and regularly. This post will highlight some IT asset management best practices with SAManage, based on the experience and knowledge learned from our customers.  These best practices IT asset management will help [...]

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Unauthorized software utilization is at an all time high. In fact, in the Sixth Annual BSA-IDC Global Software Piracy Study, released last month, it is estimated that more than one-fifth of all software currently running on PCs has been installed illegally. These findings are likely to prompt software vendors to be more proactive – [...]

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Nowadays, every organization’s network is susceptible to a wide variety of threats. For example, there is the IT compliance exposure that stems from the proliferation of illegal or unlicensed software applications across a business. And then there are the IT risks associated with security breaches, viruses, and other related [...]

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Help desk software packages are designed to streamline, automate, and accelerate critical post-sales client support activities, and to enable companies to more efficiently support the IT environment its internal workforce relies on. By providing mechanisms for tracking tickets from the time they are opened, until they are addressed and closed, these [...]

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Your new help desk software is a click away! With no software to install or servers to provision, you can implement your new SAManage help desk in just a few clicks and immediately improve your service levels.

Using the new help desk, IT help desk teams [...]

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IT asset management solutions are powerful tools that deliver tremendous benefits, helping organizations to better track and control hardware, software, peripherals, and other technology components from the time they are purchased and deployed, until they are rendered obsolete and replaced.

But, in order to most effectively manage an IT asset throughout [...]

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The potential costs associated with IT asset theft are astonishing. For example, a 2007 report published by DataMonitor claims that the average laptop holds commercially sensitive content and intellectual property valued at approximately $972,000. Therefore, companies need to take aggressive measures to secure their technology components and proactively prevent incidents asset theft.

Many experts believe [...]

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