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We have recently enhanced the hardware inventory views, and added more information about available memory slots and storage adapters available on the computer.
Memory Slots
Memory information can help you keep track of how much memory is available, versus how much is in use on each computer. It can also help you [...]
Continue Reading →Managing your IT risks is a tough job. To make it a little easier on you, we added a new way for you to alert your users on new risks detected on their computers, and request an immediate action to resolve the risk.
To use the new feature, navigate to the Risks [...]
Continue Reading →Providing your end users with some “self-service” capabilities can be a highly effective way to increase the efficiency of your help desk operations. Your new help desk software can be easily extended to your end users, allowing them to quickly submit their own support requests, and track the status of those [...]
Continue Reading →This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing [...]
Continue Reading →This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Continue Reading →
This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing [...]
Continue Reading →This post is part of a series on using the new SAManage Help Desk Software. Other posts in the series include Introducing your new help desk, Working with tickets, Personalizing your end-user support portal, and Customizing [...]
Continue Reading →Your new help desk software is a click away! With no software to install or servers to provision, you can implement your new SAManage help desk in just a few clicks and immediately improve your service levels.
Using the new help desk, IT help desk teams [...]
Continue Reading →Understanding your organization’s software license compliance standing is a key part of managing your routine business risks. To mitigate the risk of an external license audit or noncompliance fines, you have to be in a position to easily view your company’s compliance status at any time and take any required action [...]
Continue Reading →This post is part of a new “how to” series we’re putting together to help gain maximum value from our SaaS IT Management service. The first post is focusing on detecting IT risks and managing the risk resolution process with SAManage.Today’s IT environments are highly dynamic, with [...]
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