Managing your IT risks is a tough job. To make it a little easier on you, we added a new way for you to alert your users on new risks detected on their computers, and request an immediate action to resolve the risk. To use the new feature, navigate to the Risks section and browse the list of active risks across your network. You’ll notice a new action for “Send Email” next to each active risk:   When clicking on the [...]

This post is part of a new “how to” series we’re putting together to help gain maximum value from our SaaS IT Management service. The first post is focusing on detecting IT risks and managing the risk resolution process with SAManage. Today’s IT environments are highly dynamic, with new users, new software solutions, and new back-end systems being added all this time. These rapid changes continuously pose new risks that must be identified and addressed [...]