Robust features you can count on.
IT Service DeskManage tickets and service requests, offer a self-service portal with email integration
IT Asset ManagementManage and control every asset across your organization
Problems & ChangesPlan, implement and enforce policies and procedures across your organization
Contracts & LicensesClearly and easily track all your contracts and software licenses
Self-service PortalEmpower people with the ability to resolve their issues independently
IT Service CatalogStreamline available service requests & fulfillment processes
Knowledge BaseRetain and share knowledge gained from one incident to the next
Risk DetectionContinuously scan your hardware and software to detect existing risks
SLA ManagementCreate SLA targets and let Samanage help you monitor their progress
Reports and APIAnalyze your assets and optimize your service
Mobile AccessLog in to your account remotely from your smartphone or tablet
Integrations SuiteIntegrate with Google Apps, Zendesk and more
Active DirectoryKeep your Windows open to manage users across your organization.
CustomizationCreate the forms, fields, reports, and more, that work for you.
CMDBKeep track of configuration items in your infrastructure.
i18nIT’s a small world after all.