Integrations

Samanage allows you to easily extend the functionality of your Service Desk and Asset Management system and integrate with leading SaaS and on-premise applications you are already using.

Samanage API
a RESTful web service API to integrate Samanage with existing on-premise or SaaS solutions. >>	Integrate Samanage with your Google Apps and seamlessly roll out Samanage to your users. >>	Samanage for Salesforce helps manage your asset inventory from within your Salesforce account. >>

Enhance Zendesk agent productivity by making IT asset information available as a Zendesk widget. >>	Social IT Service Desk powered by Chatter helps increase productivity and collaboration. >>	Free AD/LDAP Sync & SSO AD/LDAP SSO and syncronization, provided by OneLogin. >>

Integrate with Okta Single Sign-On solution. >>	Connect your service desk to over 140+ applications, no messy code needed. >>

Discovery & Inventory tools

Use Samanage out-of-the-box agent-based inventory solution, or extend your existing on-premise inventory solution with Samanage SaaS IT Asset Management capabilities. Samanage integrates with many discovery solutions and allows you to synchronize data from third party systems such as:

Network monitoring systems

Samanage users can seamlessly link network monitoring systems to their IT service desk, creating a fully-integrated, closed-loop network monitoring and management environment. Detected network events will automatically be captured within Samanage service desk as new incidents, so support staff can escalate them as needed, track handling from start-to-finish, close them when the event is resolved, and include the solution in the knowledge base. In addition, network events can be associated with related assets to capture asset incident and event history. As a result, companies gain a full audit trail of those network events that required assistance from a support technician, and can more precisely assess the impact those events had on related assets.