Remote Support Baked Into Your Service Desk

Improve support staff productivity

Designed for service desk support staff, SAManage Remote Support powered by NTRglobal enhances support staff productivity and workflow efficiency by empowering them to resolve incidents faster.

The power of integrated SaaS products

Tightly integrated with your SAManage Service Desk and support process, SAManage Remote Support is quickly activated and always a click away for your entire support team and internal customers.

Provide a better support experience

Now you can improve the service desk support experience and provide a better service to your internal customers. Empower your support staff to troubleshoot accurately and quickly while reducing your support costs.

Secure, and requires no software

True to our SaaS philosophy, SAManage Remote Support is a cloud-based service with nothing to install. Take instant remote desktop control from absolutely anywhere. It is fast to activate from your SAManage account and always on.

Take control from your iOS device!

Whether you're on the road, at the office or halfway around the world, your information always stays with you on your Apple mobile device. Available in the Apple iTunes store.