Support Center

At SAManage, our support team is dedicated to helping you succeed with your IT management needs, and get the most value out of our service. We offer expert-level customer support, online web support systems, and online knowledge bases. When you subscribe to our service, support is already included with no additional costs. Our support services include:

• Multiple ways to contact support: web, email, and phone based support.
• Searchable knowledge base with solutions to the most commonly asked support questions.
• 12/5 live phone support (PST 8-5, excluding holidays).
• Unlimited support requests - there is no limit to the number of tickets you can submit.
  
  

Contacting Support
Email: support@samanage.com Phone: call us at +1-888-250-8971. (PST 8-5). Knowledge Base: Access the knowledge base Submit a ticket: create a new support ticket
Complimentary Activation Call
Need help with your SAManage activation? we offer a complimentary phone training to help you get started. Please contact us at support@samanage.com to schedule a 30-minutes deployment call. During the call we'll walk you through the activation process, conduct a test agent deploy and discuss the best approach to deploy SAManage across your network.