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Products

Service management solutions that grow and evolve with your business.

Samanage Service
Platform 

The smartest employee service management platform to run your service business.

Samanage for Salesforce 

Extend your Salesforce Service Cloud investment with Employee Services.

5 Benefits to IT Service Management

Samanage Service Platform 

The smartest employee service management platform to run your service business.

Samanage for Salesforce 

Extend your Salesforce Service Cloud investment with Employee Services.

Features SEE ALL arrow-icn

  • Incident Management
  • Service Portal
  • Change Management
  • Service Catalog
  • IT Asset Management
  • Knowledge Base
  • Problem Management
  • Reporting

Platform

  • Automations
  • Mobile
  • Internationalization
  • API
  • Documentation

Integrations SEE ALL arrow-icn

  • Google Apps
  • Slack
  • Jira
  • Zendesk
  • Zapier
  • Salesforce

Solutions

Best practices and solutions to meet your service needs.

Raising the Bar

IT Management SEE ALL arrow-icn

  • ITSM
  • ITIL
  • Computer Inventory
  • IT Service Desk
  • Microsoft Audit
  • IT Audit

Department SEE ALL arrow-icn

  • IT
  • Human Resources
  • Facilities Management

Industry SEE ALL arrow-icn

  • Financial Services
  • Healthcare

Why Samanage

We listen closely and quickly align solutions accordingly.

Demo

Our Customers

  • Awards
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  • Compare Service Desks

Our Commitment

  • Customer Service & Support
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Company

Our leadership and team bring a fresh vision to the service industry.

How IT Plays a Lead Role

Who We Are

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What We're Up To

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    • Products

      Samanage Service Platform

      The smartest employee service management platform to run your service business.

      Features
      • Incident Management
      • Service Portal
      • Change Management
      • Service Catalog
      • IT Asset Management
      • Knowledge Base
      • Problem Management
      • Reporting
      SEE ALL FEATURES arrow-icn
      Platform
      • Automations
      • Mobile
      • Internationalization
      • API
      • Documentation
      Integrations
      • Google Apps
      • Slack
      • Jira
      • Zendesk
      • Zapier
      • Salesforce
      SEE ALL INTEGRATIONS arrow-icn

      Running your enterprise on Salesforce?

      Try Samanage for Salesforce
    • Solutions
      IT Management
      • ITSM
      • ITIL
      • Computer Inventory
      • IT Service Desk
      • Microsoft Audit
      • IT Audit
      SEE ALL arrow-icn
      Department
      • IT
      • Human Resources
      • Facilities Management
      SEE ALL arrow-icn
      Industry
      • Financial Services
      • Healthcare
      • Education
      SEE ALL arrow-icn
    • Pricing
    • Why Samanage
      Our Customers
      • Awards
      • Reviews
      • Case Studies
      • Compare Service Desks
      Our Commitment
      • Customer Service & Support
      • Community
      Our Insights
      • Blog
      • White Papers
      • Datasheets
      • Webinars
      • Videos
      • Infographics
    • Company
      Who We Are
      • About Us
      • Leadership
      • Meet The Team
      • Investors
      • Partners
      What We're Up To
      • Careers
      • News
      • Events
      • Contact
    > Start Free Trial

    IT service management for the modern employee.

    A cutting-edge service desk for IT, or any other department, Samanage helps you provide exceptional services in more personal ways.

    Start a FREE trial!

    Learn More

    IT service management for the modern employee.

    A service desk for IT and any other department, that is as usable as it is cutting-edge. Uniting employees around the world, Samanage is built to empower you to provide exceptional services in more personal and proactive ways.

    Start a FREE trial!

    We believe in increasing the speed in which services can be delivered through an ITSM solution that engages teams.

    We believe in service management innovation and delivering solutions that empower you to drive productivity and operate smarter.

    • Why Samanage Question Mark Slider Navigation Logo

      Why Samanage?

    • Wyndham Hotels and Resorts Slider Navigation Logo

      One Company
      One Solution

    • Series D Funding Slider Navigation Icon

      Samanage Raises
      Series D Funding

    • Goya Slider Navigation Icon

      A service desk for
      all departments

    • 150 ways to automate Slider Navigation Icon

      150+ Ways
      to automate

    • Why have thousands of customers moved to Samanage?

      • The only service desk that considers the experience of both the requestor and the service provider.

      • We're a partner in your service management journey, not just another vendor.

      • The most reviewed and highest rated service desk in the industry.

      Schedule a Demo
      laptop image
    • quotation mark

      Our IT department is now able to troubleshoot requests in real-time, and roll out resolutions in a matter of hours instead of the days, weeks or months associated with our legacy platform.

      - Wyndham Hotel Group

      wyndham image

      Wyndham Hotel Group has a vision to redefine the customer journey, using digitization and new technology solutions such as Samanage.

      Watch video
    • time to celebrate!

      Samanage Raises $30M Series D Funding Round Led by Morgan Stanley Expansion Capital

      This latest investment from Morgan Stanley Expansion Capital will help us continue to bring our vision of redefining employee service experiences to organizations so they can maximize the potential from their people.

      Read More
    • quote mark

      When a person enters a service desk ticket, it shouldn’t take longer to put the ticket in than it does to actually fix the problem or fulfill the request.

      - Goya Foods

      goya logo

      Samanage creates a single, unified service experience for every employee in the entire organization. A service desk for IT and for every other department.

      Read the case study
    • 150 ways to automate graphic
      White paper

      Automate services across your organization.

      With so many requests coming in, wouldn’t it be nice to automate just a few of them? We’ve come up with 150 ways to automate services throughout your organization. That’s right, not just IT tickets and requests, but other departments!

      Download it now

    The best service desk

    See our reviews & awards

    gartner peer insights awardg2crowd award logoamerican business association 2017 award logocodie 2017 award logo

    Samanage has the features you need:

    • Ticketing
    • Change management
    • Service level management
    • Self-service portal
    • Knowledge base
    • IT asset management
    • Automations
    • Reporting
    • Risk detection
    • Benchmarking
    • Integrations
    • CMDB
    See all features

    Ready To Get Started?

    Start a fully guided free trial to see how easily you can implement ITIL best practices and wow your entire organization.

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    Experience the full power of Samanage.
    Request a custom demo today.

    Products
    • Samanage Service Platform
    • Samanage for Salesforce®
    Resources
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    Contact Us
    • Samanage North America
      117 Edinburgh South,
      Suite 100
      Cary, NC, USA 27511
      1-888-250-8971

      San-Francisco address
      535 Mission St,
      14th floor
      San Francisco, CA 94105

    • Samanage Australia
      300b Glenmore Rd,
      Paddington NSW 2021,
      Australia
      +61-2-8319-5874
    • Samanage Europe B.V.
      Westblaak 180
      3012 KN Rotterdam, NL
      +31-10-8920398


      United Kingdom Office
      1 Fore St,
      6th floor
      London EC2Y 9DT, UK
      +44-20-3868-1381
    • Israel
      P.O box 8733
      5 Ha Melacha St.
      Netanya 4250540

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