An ITIL-Ready Service Desk that is
Fast to Set Up & Scales As You Grow.
Built in the cloud, Samanage’s top-rated IT help desk is ITIL-certified with configurable ticketing and asset management. Samanage is the perfect internal service desk for teams large and small.
The smartest service desk improves resolution time & customer satisfaction with automations, service portal, knowledge base, & a service catalog.
IT Asset Management
Track hardware, software, licenses, & vendor data, while connecting services to assets, discovering risks, & analyzing impact with a powerful CMDB.
Provide your users with an intuitive service portal that ensures service requests are consistent, repeatable, and seamless, each and every time.
Automatically execute predefined processes, including requests, approvals, & changes, to speed resolution times & support key business processes.
ITIL Certified & Simplified
We’ve made it easy to be best-in-class with an IT help desk rooted in ITSM best practices, and certified for key ITIL process areas.