IT service management for the modern employee.
A service desk for IT and any other department, that is as usable as it is cutting-edge. Uniting employees around the world, Samanage is built to empower you to provide exceptional services in more personal and proactive ways.
We believe in increasing the speed in which services can be delivered through an ITSM solution that engages teams.
We believe in service management innovation and delivering solutions that empower you to drive productivity and operate smarter.
Why have thousands of customers moved to Samanage?
The only service desk that considers the experience of both the requestor and the service provider.
We're a partner in your service management journey, not just another vendor.
The most reviewed and highest rated service desk in the industry.
Our IT department is now able to troubleshoot requests in real-time, and roll out resolutions in a matter of hours instead of the days, weeks or months associated with our legacy platform.
- Wyndham Hotel Group
- See our awards & reviews
From the simple design of our IT service desk to the collaboration engine, Samanage will always be different and better.
Samanage is the most reviewed and highest rated IT service management solution on the market, according to the industry and real customers just like you.
When a person enters a service desk ticket, it shouldn’t take longer to put the ticket in than it does to actually fix the problem or fulfill the request.
- Goya Foods
Automate services across your organization.Download it now
With so many requests coming in, wouldn’t it be nice to automate just a few of them? We’ve come up with 150 ways to automate services throughout your organization. That’s right, not just IT tickets and requests, but other departments!
Samanage has the features you need:
- Change management
- Service level management
- Self-service portal
- Knowledge base
- IT asset management
- Risk detection