IT Service Management for the modern employee.

SolarWinds Service Desk, previously Samanage Service Platform, is a cutting-edge service desk for IT or any other department. The SolarWinds ITSM solution is designed to empower you to provide exceptional services in more personal and proactive ways.

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IT Service Management
for the modern employee.

SolarWinds Service Desk, previously Samanage Service Platform, is a cutting-edge service desk for IT or any other department. Uniting employees around the world, the SolarWinds ITSM solution is designed to empower you to provide exceptional services in more personal and proactive ways.

Start Your Free Trial

Samanage Joins the SolarWinds Family

Why SolarWinds Service Desk?

A Service Desk for All Departments

150+ Ways to Automate

SolarWinds and Samanage: Making ITSM Look Easy Together

SolarWinds is pleased to add the Samanage ITSM products to its award-winning, market leading IT Management product portfolio. Together, we will bring smart, easy to use and affordable IT service desk software to businesses of all sizes.

The only service desk that considers the experience of both the requestor and the service provider.
We're a partner in your service management journey, not just another vendor.
The most reviewed and highest rated service desk in the industry.

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When a person enters a service desk ticket, it shouldn’t take longer to put the ticket in than it does to actually fix the problem or fulfill the request.

- Goya Foods

Automate services across your organization.

With so many requests coming in, wouldn’t it be nice to automate just a few of them? We’ve come up with 150 ways to automate services throughout your organization. That’s right, not just IT tickets and requests, but other departments!

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Award-Winning IT Service Desk Software

SolarWinds Service Desk has been consistently recognized by the industry, peers, and customers as one of the world's premier IT service desk platforms. And, with thousands of highly rated reviews across many directories, we pride ourselves on ensuring you make the most out of our service desk.