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“I love the flexibility this Service Desk tool has given my team. We were using a software that was not as robust and the limitations were painful. Samanage has helped us work more efficiently across our organization and it is very easy to configure. Additionally, the Samanage Implementation team is amazing – they have made the transition to Samanage painless and easy.”
Jennifer B., June 23, 2017,
“SIIA’s 2017 Business Technology CODiE Awards recognize the companies that are at the forefront of business innovation. These companies are shaping the future of how we conduct business, and it is truly an honor to recognize these products through the CODiE Awards.”
Ken Wasch, President
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“Samanage has been a true game changer in my organization. Historically, our service desk was cumbersome, lacked functionality and really only routed tickets around, nothing more. When I first started shopping around for a new Service Desk, Samanage honestly looked to good to be true! Cloud based, built on ITIL principles, customer service feedback, built in asset inventory, knowledge base and a service catalog all in one place!”
Albany State University