Samanage Strengthens Enterprise Team with Two New Executive Hires
Conor Nolen and Greg Ruh Join Samanage, Improving Enterprise Customer Service, Enhancing Software Sales Leadership and Expanding National Presence
CARY, NC — May 31, 2017 — Samanage, a Service Success Company, has named two senior executives to its leadership team, Conor Nolen, vice president, global solution engineering, customer success and partnerships, and Greg Ruh, vice president, North American sales. Both Nolen and Ruh join Samanage after successful tenures at Salesforce, bringing significant software industry sales leadership experience. They are located in the San Francisco area, significantly enhancing Samanage’s presence on the West Coast and its movement toward a strong multi-regional sales team.
Ruh will lead the Samanage enterprise sales team, directing sales efforts for Samanage for Salesforce®, an IT service management solution which is built on the Salesforce Platform and is available on the Salesforce AppExchange. Ruh will apply insights from 20 years of building teams and creating excellent customer experiences to grow Samanage’s leadership position in the IT service management market.
Ruh was an account executive at Salesforce for more than six years, three of which were focused on the customer experience for Salesforce Service Cloud. He helped launch the Service Cloud specialist group for Salesforce’s commercial business unit and was named the “Service Cloud MVP” in 2015. Prior to his tenure at Salesforce, Ruh worked at software companies, including IBM, HNC Software, and Access 360, which was acquired by IBM.
Nolen will focus on building a cutting-edge organization focused on developing and empowering IT champions across market segments, regions and verticals. After spending more than seven years in solution engineering roles, Nolen most recently served as vice president of enterprise sales at Salesforce, supporting two key verticals and driving Salesforce Service Cloud revenue in North America. Nolen’s additional work experience includes helping businesses re-architect complex processes at Accenture, and designing and delivering large-scale technical training programs at Oracle University.
“Conor Nolen and Greg Ruh are both skilled software sales veterans who have had extraordinary success serving customers within the Salesforce ecosystem. They are incredible assets to Samanage, helping us effectively work with and better serve our customers,” said Michael Nash, chief revenue officer at Samanage. “Bringing them on board is a significant step in growing our sales leadership and enabling Samanage to drive service success in the enterprise market”
Samanage is dedicated to enabling service success for enterprise customers. The addition of Nolen and Ruh establishes an excellent sales and customer success organization for delivering value to current and future customers as they strive to manage all service interactions on one platform.
Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.