Samanage Earns Highest Overall Satisfaction Ranking in G2 Crowd Report
Achievement based on user reviews and customer satisfaction ratings of the Samanage service desk and asset management software
Cary, N.C. — September 1, 2015 — Samanage, provider of cloud-based enterprise service desk software, today announced that they have achieved the highest overall customer satisfaction score in G2 Crowd’s Summer 2015 Rankings of the Best Service Desk Software.
Samanage is also ranked as a High Performer in The Grid℠, a quadrant created from software reviews, customer satisfaction reported by users, and social and public data used to determine market presence.
“As a crowdsourced ranking, Samanage’s High Performer rating in the G2 Crowd report is especially meaningful coming from the service desk professionals we work to serve every day,” said Doron Gordon, CEO, Samanage. “Achieving the highest customer satisfaction score among the top service desk solutions will only continue to drive our passion and commitment to delivering a better software experience unlike any other our customers have experienced.”
The G2 Crowd recognition comes on the heels of other industry achievement for Samanage. Earlier this year Samanage was named a CODiE Award finalist for Best IT Service Management, and was tapped byAlwaysOn as one of the 2015 OnCloud 50 Companies to Watch.
G2 Crowd is the world’s leading business software review platform with more than 37,000 user reviews.
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.