Samanage Expands Direct Operations into Europe and Asia
Sharp Rise in Global Demand Leads Enterprise Service Management Vendor to New Expansions
Cary, N.C. — February 2, 2016 — Samanage, the provider of the enterprise service management platform that makes work life better, today announced the expansion of global operations to Europe and Asia-Pacific with the addition of offices in Rotterdam, The Netherlands and Sydney, Australia.
“Samanage is the industry’s fastest growing SaaS enterprise service management solution today,” said Darroll Buytenhuys, Chief Revenue Officer at Samanage. “With customers in more than 50 countries and in 44 languages, our successes to date stem from the unprecedented visibility we deliver to IT service management and a new class of agility to automate service requests and delivery processes across entire enterprises. The Samanage experience transcends continents, bringing global customers a fast, affordable, and albeit, fun way to purchase service management software for their organizations.”
With more than 200 customers across Europe, the Middle East, Africa and Asia Pacific, including companies such as Movenpick Hotels and Resorts, Yorkshire Water, MotherCare, TicketMaster Australia, MYDIN and GNS Science, Samanage is well positioned to increase its presence across each of these regions.
Samanage customers are creatively using the service management platform to expand its use into more and more departments outside IT, automating repetitive day-to-day tasks. Along with greater visibility gained within their IT service centers, Samanage customers are using a modern cloud-based platform to rapidly expand services across their organizations. Together, with the lowest total cost of ownership and unrivaled service for customers, Samanage is an attractive option for customers in Europe and Asia.
“During the first quarter of 2016, Samanage will be opening its newest data center in Ireland to meet the privacy and security demands of both European Union customers and the global organizations with operations in the EU,” said Hans van Stek, Samanage General Manager, EMEA. “This offers us a further growth catalyst. Organizations with single or worldwide locations will find immediate value as Samanage delivers a platform to streamline service requests and communication across language barriers and country borders.”
“The geographic vastness and diversity of cultures across the Asia-Pacific region has always been a challenge for building an infrastructure to service the region,” said Kevin England, Samanage General Manager Asia-Pacific, based in Sydney, Australia. “Samanage has helped its customers overcome these challenges, enabling customers to consult and provision services remotely in ways that are simply not possible with traditional on-premise solutions.”
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.