GoToAssist is a hosted, web-based, Software-as-a-Service (SaaS) online remote support and access service that combines essential cloud-based support and IT management tools and is designed for supporting people, computers, mobile devices, and network infrastructure located anywhere with network or internet access.
With the Samanage and GoToAssist integration, improve help desk support productivity and workflow efficiency by empowering your support team to resolve incidents faster.
Provide a better support experience – Empower your support staff to troubleshoot accurately and quickly while reducing your support costs.
Take control from anywhere – Whether you’re out of the office down street, or halfway around the globe, your help desk is at your fingertips.
Remote Support Always On – Samanage remote support integration is a true cloud-based service with nothing to install. Take instant remote desktop control from absolutely anywhere.
Get Remote Support Integrated… Fast – Integration with GoToAssist is easy and fast, allowing you to quickly launch your remote support capabilities.