Just a few reasons to choose Samanage over Cherwell.
Consistently improve the delivery of your organization’s services and automate ITSM processes while Samanage provides you with rich data insights. Through our innovative artificial intelligence and machine learning capabilities, we aim to help you operate smarter not harder.
Sleek User Experience
Samanage offers a cutting-edge design that is easy to configure and maintain while keeping it simple for users to adopt. And, as a SaaS service management platform, upgrades and enhancements are delivered seamlessly and continuously.
Samanage has designed packages for small to large organizations and everyone in between, offering the market-best total cost of ownership. Customers quickly see a compelling time-to-value, as most have a fully implemented service desk over a few weeks, as opposed to months or years.
Commitment to Customer Success
Our guiding principle is, ‘The Customer is King.’ And, we stand by that, striving to support you every step of the way. From your ITSM evaluation, all the way through implementation and beyond, Samanage ensures you always have the resources you need to be successful and informed.
Are You a Current Cherwell Customer?
|Ease of Deployment||4.6/5||4.1/5|
|Service and Support||4.6/5||4.1/5|
Samanage has been a true game changer in my organization. I explored a lot of service desk options and choosing Samanage was by far, the best choice I could have made. I look forward to continuing to use it to make my department more efficient and customer focused!- Director of Technology Services, Education Industry
The Best Service Desk
We don’t have a big head, we’re just telling you what our customers are saying.
Samanage has the features you need:
- Change Management
- Service Level Management
- Self-Service Portal
- Knowledge Base
- IT Asset Management & CMDB
- Mobile Access
- Procurement Management
- Integrations (Google, Jira & more)
- Risk Detection