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Just a few reasons to choose Samanage over Freshservice.
Our custom reporting functionality helps you achieve efficiency, effortlessly.
With Samanage, you will feel the value of your ITSM solution in days not weeks.
With our enhanced ITSM workflow automation engine, you gain increased work-life efficiency by automating repetitive tasks and processes.
Worldwide Support 24/7
Samanage provides award winning support no matter what time zone you are in, any time you need it.
See, measure, share, and continuously improve how your organization supports strategic business needs.
Unprecedented productivity, agility, and scalability to streamline service requests and delivery processes.
Improve overall efficiency and service quality through rapid and consistent delivery of services across the organization -- when and how they are needed.
"With Samanage, reporting was there, which finance liked, and it was easily accessible and incredibly intuitive for our IT team. It also made it significantly easier to know who was running what reports."
IT Director, Karrikins Group
"We don’t just support tickets anymore -- we’re also taking on minor project work which is increasing revenue, all because Samanage has reduced the effort needed to get the work done and delivered in an organized fashion."
Support Coordinator, Karrikins Group