Just a few reasons to choose Samanage over ServiceNow.
Innovative Service Management
Samanage is the first service management solution to bring artificial intelligence (AI) and machine learning functionality to your organization. Use your service desk to become more predictive and proactive, while saving time and resources through AI influenced automations.
Better Total Cost of Ownership (TCO)
Get all the functionality your organization needs under one ITSM tool. Samanage strives to alleviate existing pains and provide a path forward for growth. Our various packages allow you to purchase and implement the functionality you require today, while accounting for your needs down the road.
Easy to Implement, Rapid Time to Value
Samanage doesn't require third-party consulting or a Samanage administrator for ongoing maintenance. Samanage's in-house implementation helps you realize your vision and ensure you’re setup successfully from the start, so you can easily scale the platform for the future.
Dedication to Building a Partnership
With Samanage, you are not just a number. We value our partners (that's you!), and make it our top priority to ensure your success throughout your service management journey with Samanage.
|Ease of Deployment||4.6/5||4.2/5|
|Service and Support||4.6/5||4.2/5|
With Samanage, we cut our service desk software and support budget by 75 percent. It was half the cost of the ServiceNow framework and extremely more robust, which helps us save on building and maintaining new features.- Director of IT, Education Industry
The Best Service Desk
We don’t have a big head, we’re just telling you what our customers are saying.
Samanage has the features you need:
- Change Management
- Service Level Management
- Self-Service Portal
- Knowledge Base
- IT Asset Management & CMDB
- Mobile Access
- Procurement Management
- Integrations (Google, Jira & more)
- Risk Detection