Guide to Application Integrations
Application Integrations enables you to expand the power of the Service Catalog by integrating with third party applications through automation. You are able to increase time to delivery of service requests and increase efficiency by removing manual steps.
This capability enables you to integrate with any application that provides an HTTP access point with username and password authentication. This allows you to automate an activity that has previously been managed as a manual task step in the Service Catalog Process.
The Application Integration functionality within the Service Catalog feature is an advanced setting. If you are unfamiliar the Service Catalog feature within Samanage, please review the Service Catalog webinar video here:
Please note that because the Applications Integration feature utilizes the Service Catalog, it will be necessary to have a Samanage package that includes Service Catalog access to utilize this feature.
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