IT Asset Management for Salesforce
Application provides a one-stop solution for managing IT Assets within Salesforce and integrating with Salesforce Service & Support
SEATTLE, WA — January 13, 2009 — SAManage, a leading provider of on-demand (SaaS) IT Management services, today announced the general availability of SAManage IT Asset Management for Salesforce. Built on the Force.com platform, the application allows organizations to manage their computer and IT inventory within the Salesforce environment and seamlessly integrate IT asset information into the Salesforce Service & Support application.
SAManage IT Asset Management for Salesforce provides organizations with immediate visibility into their PC’s, servers, laptops, printers, and other IT assets. Working in the familiar Salesforce environment, users are able to easily view, update, and analyze their entire company’s IT asset inventory. With asset configuration and repair history accessible directly in Salesforce, IT and support personal can quickly troubleshoot and resolve support cases, minimizing user downtime and disruption to business operations.
SAManage IT Asset Management enables organizations using Salesforce to:
Manage IT asset inventory: monitor and modify asset configuration, location, and usage data
Stay Current: keep track of changes to your inventory and new computers on your network
Reduce support costs: shorten case resolution time with integrated up-to-date asset configuration information
Track asset history: centralize the management and tracking of asset repair history and configuration changes
SAManage IT Asset Management for Salesforce is available immediately via the salesforce.com AppExchange. It is the latest addition to a suite of integrated and secured on-demand products provided by SAManage that helps companies better manage their IT assets, lower operational costs, improve user productivity, and ensure compliance and governance. The complete SAManage IT Management suite is available via the SAManage website at www.samanage.com
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.