Provides access to IT service desk and asset inventory from any mobile browser
ROSEVILLE, CA — May 31, 2011 — SAManage, a leading provider of SaaS-based IT management software, today announced the introduction of a mobile version of its leading IT asset management and IT service management application. Developed to allow business users to better leverage the smart-phone and tablet devices that now complement — and often replace — traditional desktop computers, SAManage’s mobile solution is poised to bring a new dimension of power and convenience to IT asset and service management.
“Mobile access to our IT asset and service management solution is the number one request we get from our users today,” said SAManage CEO Doron Gordon. “With the release of our new mobile interface, we’re excited to offer customers an easy-to-use and mobile way to tap into the key functionality SAManage offers. Now, instead of making a trip back to the office, IT staff can submit service requests on-site, collaborate on users’ incidents, check asset inventory, and even retrieve asset information using SAManage’s built-in QR code integration.”
SAManage mobile interface further liberates IT managers from dependence on expensive, inflexible, and difficult-to-manage on-premise software. “One of the key advantages of SaaS is its inherently mobile and device-independent nature,” added Gordon. “In developing our mobile solution, we’ve focused on technologies such as HTML5, that allow customers to use SAManage with the mobile device that’s best for them, without installing or managing any additional applications.”
The new SAManage mobile announcement represents the first in a series of products targeted at increasingly mobile enterprises. According to Gordon, “Our customers are embracing mobility, and we think our new mobile IT asset and service management solution represents a major enhancement to the way they manage their IT organization and service delivery. We look forward to providing additional mobile innovations to help our customers build more agile, responsive, and profitable businesses.”
SAManage mobile interface is available immediately and at no additional cost to current customers who log into https://m.samanage.com. SAManage mobile works with any smart-phone or tablet device using a standard mobile web browser.
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.