Samanage Growth Exceeds 30% for 5 Consecutive Quarters
Samanage IT service desk and asset management software has seen a record 30% growth in its customer base over each of the past five quarters.
Cary, N.C. — July 23, 2013 —
Samanage, a leader in cloud-based IT service desk and asset management software, has seen a record, 30% growth in its customer base over each of the past five quarters. This reinforces the continuing shift from legacy, on-premise ITSM solutions and confirms the need for real cloud IT management software. “Cloud IT management software has really grown over the past couple of years, and now IT departments are joining in,” says Doron Gordon, Samanage Founder & CEO. “We have a lot of advantages as a modern, real cloud system. All our users are always running the latest software release with zero effort on their part. They have no servers to maintain or upgrades to install. All of these advantages also come with the significantly lower TCO.”
The movement towards real cloud platforms is clearly not confined to a certain industry or geographical location. Samanage now has customers across 42 countries, despite the company’s initial focus on the U.S. market. Its customer base hails from a range of industries – from municipalities and educational institutions to apparel and high tech companies. Among this quarter’s new customers are the Town of Cary in North Carolina, and information industry heavyweight, Dun & Bradstreet.
These new customers are a small part of a big trend to join Samanage. The company’s business is growing at more than 30% on a quarterly basis across the board and customer acquisition rate has doubled over the last quarter.
“We believe our customers deserve an easy-to-use enterprise software application,” says Gordon, “and they love our modern platform. I am pleased with the market demand for an up-to-date Cloud ITSM solution, and excited by its reaction to our product.”
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.