Samanage and Salesforce Identity Bring SSO to SaaS IT Management
Partnership Will Empower Enterprise Customers with Secure, Single Sign-On to Market-Leading SaaS ITAM and ITSM Solutions, and Other Cloud-Based Systems
Cary, N.C. — November 4, 2013 —
Samanage, an emerging leader in cloud-based IT service desk and asset management software, has announced an integration with the new Salesforce Identity product. Now generally available, Salesforce Identity delivers proven, enterprise-class identity services at consumer scale — enabling CIOs to enable single sign-on across Samanage, Salesforce and other Web, mobile and on-premise enterprise apps.
Customers using the Samanage IT management service and the Salesforce Identity capability can offer their end users an industry-strength, single-sign-on solution for logging into an application. Samanage has been tested, validated and documented to integrate with Salesforce Identity, making it easier than ever for IT organizations to enable critical identity and access management features seamlessly and securely:
- Automatically enable single sign-on between Salesforce and Samanage
- Integration with existing directory systems, including those that are on-premise
- Created enhanced login security, including two-factor authentication
“The app explosion and BYOD has created an unprecedented amount of disruption in IT, and companies are looking to the cloud to accelerate their pace of innovation” said Chuck Mortimore, vice president of product management, Salesforce Identity. “By taking a standards-based approach to Salesforce Identity, partners like Samanage can help companies transform the way they connect with employees, customers, partners and products.”
“At Samanage, we continually strive to make our service as valuable as possible for our users,” said Doron Gordon, CEO of Samanage. “By incorporating further single-sign-on capabilities through the Salesforce Identity solution, we make our service even more user-friendly for our customers by providing faster access to our self-service portal. We continue to leverage our true-SaaS solution and offer our customers a wide variety of out-of-the-box integrations with the leading SaaS solutions.”
This new integration is just one of many that Samanage enables its customers to build. In the legacy, on-premise world, customers had to build and maintain such integrations themselves. The SaaS era has changed this and true-SaaS vendors like Samanage are now taking over product-to-product integrations. Customers of these vendors can now get integrations working with a few clicks, and don’t have to worry about ad-hoc code.
About the Salesforce Platform
The Salesforce Platform is the world’s most trusted and comprehensive cloud platform for building social and mobile cloud apps, powering Salesforce CRM, and more than 3 million custom apps built by customers and partners. Apps built on the Salesforce Platform can be easily distributed and marketed through salesforce.com’s AppExchange.
Samanage, the service success company, is the most reviewed and highest rated IT service desk solution. We are redefining employee service experiences by empowering organizations to maximize the potential from their most important asset – their people. Samanage’s cloud-based employee service management platform is smart, easy to use, and inspires companies ranging from startups to global market leaders to simplify complex tasks and automate services across their entire organization. With more than 2,000 customers around the world in a variety of vertical markets, our software can be tailored to meet specific service needs.