User Experience Key to Building Customer Base in Enterprise Cloud Market
Samanage’s Record Growth Provides Indicator, Vision for Enterprise Software’s Future
Cary, N.C. — September 18, 2013 --
As companies seek to support employees while mobile, bring-your-own-device (BYOD) and enterprise software converge, Samanage, an emerging leader in cloud-based IT service desk and asset management software, reports record growth of more than 30 percent quarterly for five consecutive quarters, plus customer acquisitions doubling each quarter. Samanage attributes this growth – in part – to accommodating the convergence trend by delivering a user experience that ensures adoption by aligning with how employees currently use applications and devices.
“It’s how enterprise software becomes ‘sexy’ again,” says Doron Gordon, Samanage founder & CEO. “With people accustomed to using their devices in certain ways, a modern enterprise software user interface that aligns with what’s intuitive becomes easily adopted and – in our case – a much loved platform that truly distinguishes itself in the market.”
Samanage, recently named one of the fastest growing small companies in North Carolina, counts Consumer Reports, Dun & Bradstreet, Groupon and YoCrunch among its nearly 500 customers across 42 countries. The company won this year’s THINKstrategies’ BoSS award, which recognizes SaaS companies that are delivering measurable business benefits.
Gordon added, “Clearly, market demand for an up-to-date, real Cloud IT service desk and asset management solution that improves IT departments’ service and reduces their workloads provides a lot of advantages that result in significantly lower TCO. These are the reasons we’re achieving significant milestones and why we’re confident and excited about leading the industry in this direction.”
Samanage is enterprise service desk software that manages service relationships in the company and helps get work done. Samanage delivers an exceptional user experience with beautiful software that people love to use. Instantly deployed and continuously updated in the cloud, Samanage service and asset management software lets you quickly drive business value by connecting your people with the key business services they use every day. Visit www.samanage.com.
Samanage Media Contact:
Danielle Livy, Samanage