Connect Everyone, Everywhere to Maximize Service Success
Giving people the services they want, when they want them, and how they want them, are all essential to accelerating service success. Samanage helps you personalize services individually for each user and make them available - anywhere, at any time, and on any device - whether the user is internal or external to the organization.
Put People in the Middle of the Services Conversation
People are requesting services from other people. Samanage puts people back into the middle to improve interactions so you can improve customer satisfaction across the organization.
Centralize All Service Interactions
Samanage centralizes all service interactions - among customers, vendors, and employees - while helping you better understand the variables that affect and impact your user's experiences.
Redefine Service Experiences
With Samanage, you can deliver an unmatched user experience that is mobile, that is real-time, and that delivers a seamless experience regardless of channel. This is all made possible with a proven, scalable platform trusted by thousands of organizations, worldwide.
Gain New Levels of Visibility and Intelligence
Samanage helps you streamline service delivery processes, optimize staffing, educate staff and employees, and improve the customer experience with critical information and data from across your organization, available on demand.
World-Leading Customer Success Platform
The Salesforce© platform and Service Cloud® are relied upon by millions of users and thousands of companies every day. With a rich, global ecosystem of partners and service providers, you can extend the value of service management without ever leaving the platform.