Born and raised in the cloud, Samanage’s help desk software is designed with optimum usability in mind. Simply put, we want you to love it. Use our help desk software to simplify and automate service requests from your employees, reduce support workload, and deliver superior service across your organization. Samanage help desk software will help you quickly increase productivity, shine like the star you are, and love life. Seriously.
Beautiful Help Desk Software
Our online IT help desk system is based on industry best-practices such as ITIL to help you organize, prioritize, manage and resolve tickets efficiently and from one convenient place.
Help desk software should be easy to use and modern. At Samanage, we believe in building software you’d love to use and one that makes you look like a star – that’s why we invest in making it easy to work in a clear interface for the fastest, cleanest web-based help desk software you’ll find in the market. You’d love it.
Everything you expect from your help desk
Deliver Great Service, Every Time
Smart List View
Use a smart list view to see all pending tickets that require attention. Hover over the eye icon to get a split second summary view of a service ticket so you Instantly know what’s going on.
Samanage provides the ability to get fast customer satisfaction feedback, through our automatic survey feature. Users can be easily prompted to complete a survey at ticket resolution, keeping your team on top of any potential issues, and motivated by the excellent customer service you provide.
Get an instant snapshot of your cloud help desk and customize your view to monitor the issues that matter most to you and your organization.