Many of the World's Top Companies are Using Samanage
Essential Capabilities to Drive Service Success
See, measure, share, and continuously improve how you support user and business needs with unmatched visibility in the data that matters most.
Increase communication, collaboration and productivity across your organization by centralizing of all service interactions into one place – connecting internal service providers with service requesters.
Deliver Service Success
Deliver the services your customers want, when and how they want them, while improving responsiveness to incidents that affect productivity.
The Industry’s Most Loved IT Service Desk
IT Service Desk
Manage tickets, service requests, all of your assets, and every approval required in between with our agile, scalable and automated IT Service Desk.
IT Asset Management
Easily control your technology landscape by compiling vendor data, purchase orders, warranties, lease terms and maintenance agreements, all in a single location.
Provide your users with an intuitive service portal that helps ensure that service requester experiences are delivered consistently, each and every time.
Automatically execute predefined processes, including requests, approvals, and changes to help your agents speed resolution times and support key business processes.
Efficiently implement IT changes, execute every change with speed and accuracy, and prevent repeat incidents that cause unnecessary service disruptions.
Rapidly and easily create applications and interface between your business systems and your Samanage application.
“We respond so much quicker to requests because the system is easy to use,
provides reminders and feedback, and each ticket is accounted for.”