A Service Desk You'll Love to Use
The Samanage IT Service Desk helps you manage tickets & service requests from employees and other internal requesters. ITIL-ready service management at it's finest: Manage incidents, problems, changes, releases, assets, and SLAs.
Integrated IT Asset Management Solution
Samanage IT Asset Management helps you track and control your technology environment, including all the hardware and software assets at your company or organization. Finally, a true Internet of Things for IT.
Beyond Tickets: A Service Catalog for the Future
The Samanage IT Service Catalog is where you and other providers can publish approved services that anyone in your organization can request. Move beyond tickets to a fully guided service experience. Includes a customizable workflow engine, service portal and knowledge base.
A Robust Platform
Samanage ITSM software is designed to meet the needs of a modern workplace, complete with automations to trigger actions based on the conditions of a new incident or service request, full internationalization, real-time industry benchmarking, and a seamless experience in any mobile device.