Samanage offers a Configuration Management Database (CMDB) that helps you keep track of items in your infrastructure, map relationships between infrastructure components, and predict the impact incidents and changes may have on your environment.
CMDB is about enhancing and developing a stronger relationship between all elements of the IT environment to better understand how these relationships impact the business as a whole. The connections between all users, assets, and the business is now available at your fingertips, providing you with even greater visibility into the technology infrastructure of your entire enterprise.
Understand how changes or incidents affect your service organization and how incidents and changes to your infrastructure are going to impact your service organization.
Easily create relationships between your assets (CIs) in multiple places, and create relationships between CIs to CIs and between CIs and Incidents, Problems or Changes in your service desk.
Easy to Use
Automatically add CIs from assets, contracts, and many other items in your inventory, either collected by the the Samanage agent or manually.