Welcome to the family! Here are all the necessary resources to fully evaluate Samanage. We are here to answer any questions you may have and we can't wait for you to join the family.
The Starting Line of Service Management
As departments across organizations begin to shift their methods to a service-focus, it is pivotal to understand the basics of service management that have helped the IT department.
Enterprise Service Management: Uniting Customer and Service Models
Enterprise service management (ESM) is built on ITIL and IT service management concepts. The evolution of these concepts are the building blocks to ESM and moving your business services in an agile direction, while improving the customer experience.
Smart Questions for Your SaaS Vendor
To find the perfect SaaS enterprise service management vendor, it’s vital to ask the right questions during the selection process, and know the answers to look for on topics like security, performance and availability, and usability.
Moving from Change Approval to Change Management
Many organizations are operating under a change approval process instead of the true change management practices that they strive for. Change approval is really just an activity within the change management process.
Replace Email, Empower Employees
Technology simply moves too fast for slow solutions; it’s time for an email revolution. In this insightful webinar, we’ll go over just how much time, energy, and resources you’re wasting by relying solely on email as the main form of communication in the workplace.
The Secret Life of IT Assets
Understand the who, what, where, when and why of IT asset management and see firsthand how an IT asset management solution can deliver the greatest impact to what executives care about most: Bottom line results.