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Customers are compared against peer organizations based on performance data from the Samanage customer community.
Samanage CMDB works with Samanage for Salesforce to help organizations to improve service desk operations.
Samanage for Salesforce
Bring service providers and service requesters together through a single solution that captures your organization’s service offerings and knowledge.
Automating Service Management Across Departments
77% of organizations use service management best practices or tools outside of IT.
8 Ways AI is Impacting Employee Service Success
How many organizations are using AI in the service desk? How many are seeing results?
The Era of Employee Services
See how organizations are adapting in modern service management to improve the employee experience.
Rankin County School District and Samanage
Rankin Country Schools uses Samanage to support student technology
Raising the Bar: Service Level Agreements (SLAs)
Establish clear expectations for service delivery with SLAs.
DPR Construction and Samanage
Integrated technology is a major goal of any company. Watch how DPR Construction achieved it.
Using AI and Automations to Drive a Better Service Desk Experience
Start using smart technology in your service desk
How to Increase Employee Productivity by Automating Service Management
Transform the employee experience through service desk automation
How to Avoid Internal Friction When Expanding Service Management
Prepare for a smooth transition of service management to new departments
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Measuring the ROI of IT Service Management
The ROI of ITSM is real and measurable.
The Keys to Unlocking the Power of AI in the Service Desk
AI can streamline service management to drive business value and a better employee experience.
Transforming ITIL to Fit the Modern IT Organization
Instead of living largely reactive, ITIL introduces specifics.