Samanage Benchmarking empowers organizations to compare their performance against industry peers and identify opportunities to improve services and reduce overhead costs. All of your metrics culminate into your Samanage Score—the industry’s premiere service desk performance rating.
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Raising the Bar: Change Management Calendar
Enhance your change management strategy with the Samanage calendar integration.
Raising the Bar: Incident Index View in Samanage
Harness the power of the Samanage incident queue for maximum efficiency.
Raising the Bar: Incidents vs. Service Requests
Why differentiate between incidents and service requests? It’s more important than you think.