Why is the service portal is the most important aspect to the modern service desk?
Are service desk emails and phone calls on their way to extinction? What’s the big deal about the self-service portal?
We surveyed over 300 Samanage customers to find out how their users submit tickets and requests, and whether or not the service portal has made a tangible impact within the organization. Download our infographic to find out what they said.
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<p><a href=”https://www.samanage.com/resources/infographics/service-portal-most-important-aspect-service-desk/”><img src=”https://www.samanage.com/wp-content/uploads/2018/02/service-portal-infographic.jpg” alt="Why is the service portal is the most important aspect to the modern service desk? by Samanage" /></a></p>