Samanage: The Service Desk for Your Entire Organization
There are service interactions in your organization every day, in every department. This is the heart of the employee experience and the culture of the workplace. The ability to meet the needs of employees where they work, and when they need help, is a key component of an organization’s success.
The Samanage Service Platform is redefining the employee experience through a user-friendly service desk solution with full visibility for both service providers and requesting employees. ITIL-ready and built for peak efficiency, the Samanage Service Platform can simplify processes for any area of the organization. Whether an employee needs troubleshooting for a device, a copy of their W-2 form, or a lightbulb changed above their workspace, they can submit the request through the Samanage service portal. Watch the video to learn more.