Meet Your Next (and Last) IT Service Management Solution
What if your IT service management solution could add hundreds of hours back to your IT team members and organization’s employees each year? The average employee spends roughly 520 hours a year on tasks that could be automated.
With a modern IT service management solution, you can enable your service desk to work smarter, not harder. Using smart technologies like automations, today’s service desk can automate ticket routing, approvals, priority, and more. And with an integrated IT asset management solution, you can automatically track every device within your organization.
In this webinar, we’ll show you:
- Introduction to Samanage and our ITSM/ITAM tools, including the fully customizable dashboard to showcase the most important information as soon as you log in
- How ITIL best practices are built into the platform, equipping you with the framework necessary to facilitate an optimal service delivery experience
- Saving your IT technicians and internal customers time by providing them with easy access solutions and knowledge base articles
- What a service catalog is and how it can benefit departments outside of IT, like HR, facilities and more
- How to use reporting features to measure your service desk performance and identify opportunities to improve
Fill out the form to access the webinar on demand.