Webcam Panel: Modernizing the Employee Experience Through IT Service Management
Samanage experts on service technology and employee experience discuss modern IT service management practices, and how they can apply to the entire organization. The panel covers topics like artificial intelligence, automated workflows, and a service management strategy centered on requesting employees.
Presenters:
Joseph Brown
Samanage Senior Manager, Implemenation
Joseph works with a variety of organizations, large and small, across different industries, to implement ITSM best practices. He is an expert in building a customized service management strategy.
Kyle Shepard
Samanage Senior Manager, Customer Success
Kyle and his team provide ongoing support in service management strategy for evolving customer goals. He works with a variety of organizations on service customization to provide real business value.
Matt Cox
Samanage Senior Manager, Solutions Consulting
Matt and his team work with customers to create tailored technical solutions for specific business needs. When Samanage prospects and customers need technical expertise, Matt’s team is there to solve problems.