Modernizing the Employee Experience Through IT Service Management
In the era of the customer, service and support expectations are rapidly evolving along with technology. Just as we expect seamless, readily available services from consumer companies, employees are also expecting a similar experience in the workplace. From an internal service perspective, our employees are our best customers.
How can your internal service management strategy meet these growing expectations of today’s employees?
This webinar features a panel of three Samanage experts as they share their own expertise and insights on the evolution of service technology and the employee experience.
What you will learn in this webinar:
- Modern IT service management best practices built around the ITIL framework
- How you can apply to these best practices across the entire organization
- What impact smart technologies like artificial intelligence and automations have on service delivery
- Why it is important to treat employees like your best customers
Fill out the form to view the free webinar on demand.
Presenters:
Matt Cox
Samanage Senior Manager, Solutions Consulting
Matt and his team work with customers to create tailored technical solutions for specific business needs. When Samanage prospects and customers need technical expertise, Matt's team is there to solve problems.
Kyle Shepard
Samanage Senior Manager, Customer Success
Kyle and his team provide ongoing support in service management strategy for evolving customer goals. He works with a variety of organizations on service customization to provide real business value.
Joseph Brown
Samanage Senior Manager, Implemenation
Joseph works with a variety of organizations, large and small, across different industries, to implement ITSM best practices. He is an expert in building a customized service management strategy.
View this Webinar
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