The Path From IT Service Management to Employee Service Management
Service management is traditionally viewed as a set of best practices specific to IT. While it’s true that IT service management has had a major impact on IT support and service delivery, the same strategy can work throughout the organization to cover the entire employee experience. In this webinar, you’ll see real use cases of how an expanded service management strategy looks as well as some strategic tips for expanding service management in your organization.
General Manager, Samanage EMEA
Kevin Jonkergouw is the general manager of the Samanage EMEA locations. He is experienced in service management use cases and using the Samanage application to achieve unique business goals.