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Service management solutions that grow and evolve with your business.

Samanage Service
Platform 

The smartest employee service management platform to run your service business.

Samanage for Salesforce 

Extend your Salesforce Service Cloud investment with Employee Services.

5 Benefits to IT Service Management

Samanage Service Platform 

The smartest employee service management platform to run your service business.

Samanage for Salesforce 

Extend your Salesforce Service Cloud investment with Employee Services.

Features SEE ALL arrow-icn

  • Incident Management
  • Service Portal
  • Change Management
  • Service Catalog
  • IT Asset Management
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  • Problem Management
  • Reporting

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Best practices and solutions to meet your service needs.

Raising the Bar

IT Management SEE ALL arrow-icn

  • ITSM
  • ITIL
  • Computer Inventory
  • IT Service Desk
  • Microsoft Audit
  • IT Audit

Department SEE ALL arrow-icn

  • IT
  • Human Resources
  • Facilities Management

Industry SEE ALL arrow-icn

  • Financial Services
  • Healthcare

Why Samanage

We listen closely and quickly align solutions accordingly.

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Our leadership and team bring a fresh vision to the service industry.

How IT Plays a Lead Role

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    • Products

      Samanage Service Platform

      The smartest employee service management platform to run your service business.

      Features
      • Incident Management
      • Service Portal
      • Change Management
      • Service Catalog
      • IT Asset Management
      • Knowledge Base
      • Problem Management
      • Reporting
      SEE ALL FEATURES arrow-icn
      Platform
      • Automations
      • Mobile
      • Internationalization
      • API
      • Documentation
      Integrations
      • Google Apps
      • Slack
      • Jira
      • Zendesk
      • Zapier
      • Salesforce
      SEE ALL INTEGRATIONS arrow-icn

      Running your enterprise on Salesforce?

      Try Samanage for Salesforce
    • Solutions
      IT Management
      • ITSM
      • ITIL
      • Computer Inventory
      • IT Service Desk
      • Microsoft Audit
      • IT Audit
      SEE ALL arrow-icn
      Department
      • IT
      • Human Resources
      • Facilities Management
      SEE ALL arrow-icn
      Industry
      • Financial Services
      • Healthcare
      • Education
      SEE ALL arrow-icn
    • Pricing
    • Why Samanage
      Our Customers
      • Awards
      • Reviews
      • Case Studies
      • Compare Service Desks
      Our Commitment
      • Customer Service & Support
      • Community
      Our Insights
      • Blog
      • White Papers
      • Datasheets
      • Webinars
      • Videos
      • Infographics
    • Company
      Who We Are
      • About Us
      • Leadership
      • Meet The Team
      • Investors
      • Partners
      What We're Up To
      • Careers
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      • Contact
    > Start Free Trial

    Visibility: Keeping Leadership Happy with IT Service and Support

    Visibility: Keeping Leadership Happy with IT Service and Support Logo

    Today’s up-and-coming executives are expected to measure every aspect of their team’s work and provide insights to their own leaders. For the IT service and support leaders to be successful, they need quantifiable data to show the value of their processes and support their asks for staffing and resources. Start by understanding what to measure and how to go about it.

    All of these areas are filled with performance data that can help support the value of the IT team’s efforts:

    • IT Asset Management
    • IT Service Desk
    • Actionable Insights
    • Performance Improvement
    • Customer Satisfaction

    When you can measure the time, value, and tangible improvement in IT support, you’ll create the leadership champions you need to accomplish larger goals with technology.

    Download this white paper to understand how IT service and support has the unique opportunity to truly track and report on their performance and showcase the value of continuous improvement.

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    Download this White Paper

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      1-888-250-8971

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